Warranty Information

At Rallé Watches, we are dedicated to delivering exceptional service and support to our esteemed customers. We take immense pride in the superior quality of our brand-name watches, and we back them with a standard 1-year warranty.

Warranty Coverage: Our warranty period commences from the date of your watch's receipt and encompasses any issues pertaining to the timekeeping functionality of the watch, such as time gain or loss. This warranty underscores our confidence in the craftsmanship of our timepieces.

Warranty Proof: To validate your warranty, kindly retain the receipt received via email upon your purchase. There's no need for registration, as your email address is already on file, and the card is pre-filled in your watch box. This receipt serves as your warranty proof, and you may be requested to furnish it when availing warranty services.

Warranty Exclusions: It's essential to note that our warranty does not extend to external damage inflicted upon the product. This includes, but is not limited to:

  • 1. Damage arising from exposure to water or moisture.
  • 2. Normal wear and tear inherent to regular usage.
  • 3. Damages to the watch case, crystal/glass, watch bracelet/band, watch bezel, straps, screws, crown/stem, finishes, clasps/buckles, or any other physical damage to the watch.
  • 4. Damage resulting from third-party servicing, which voids the warranty.
  • 5. Utilization of the watch under conditions surpassing the manufacturer's water resistance guidelines.
  • 6. Loss or absence of stones or gems on the watch's exterior or watch face.
  • 7. External alterations to the watch and any unauthorized third-party repair attempts.

Our Commitment: Your satisfaction is paramount to us, and we value your trust in Rallewatches.com. Should you have any inquiries or concerns regarding our warranty or the maintenance of your timepiece, please don't hesitate to reach us at info@rallewatches.com. Our dedicated support team is here to address your queries and ensure an outstanding experience with RALLÉ WATCHES.

Thank you for selecting Rallé Watches, where excellence in quality and service converge to provide you with unparalleled timekeeping solutions.